How to Get Great Customer Service by Lynda
Description
Great customer service often comes down to an interaction between two people: the employee and the customer. By becoming the type of customer who employees will go out of their way to serve, you can consistently get better service. And as you learn to get great service, you can also develop valuable skills to help you serve your own customers at a higher level.
Topics include:
– Building relationships
– Choosing the best service channel
– Being the best customer
– Solving problems together
Internet Marketing Course
Digital marketing is the component of marketing that utilizes internet and online based digital technologies such as desktop computers,
mobile phones and other digital media and platforms to promote products and services. Its development during the 1990s and 2000s,
changed the way brands and businesses use technology for marketing. As digital platforms became increasingly incorporated into marketing plans and everyday life,
and as people increasingly use digital devices instead of visiting physical shops, digital marketing campaigns have become prevalent,
employing combinations of search engine optimization (SEO), search engine marketing (SEM), content marketing, influencer marketing, content automation,
campaign marketing, data-driven marketing, e-commerce marketing, social media marketing, social media optimization, e-mail direct marketing, display advertising,
e–books, and optical disks and games have become commonplace. Digital marketing extends to non-Internet channels that provide digital media, such as television,
mobile phones (SMS and MMS), callback, and on-hold mobile ring tones. The extension to non-Internet channels differentiates digital marketing from online marketing.
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This is Digital Download service, the course is available at Coursecui.com and Email download delivery.