A Guide to the Ethics of Electronic Communication for Mental Health Professionals from Terry Casey

A Guide to the Ethics of Electronic Communication for Mental Health Professionals from Terry Casey

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Medicine encompasses a variety of health care practices evolved to maintain and restore health by the prevention and treatment of illness.
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typically through pharmaceuticals or surgery, but also through therapies as diverse as psychotherapy, external splints and traction, medical devices, biologics, and ionizing radiation, amongst others.

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Outline:

Social Media – How to Avoid Ethical Nightmares

• Multiple Relationships and Top Boundary Issues
  • Virtual relationships
  • Presence on social media: professional vs personal
  • Clients’ privacy and social media – Dangers of “creeping”
  • Clinical example 1 – Danielle, Facebook & Twitter
  • Clinical example 2 – Lauren’s posted pic: Oops!
  • Clinical example 3 – “Well, that’s interesting…”: What Jennifer saw
• Creating a Solid Action Plan to Avoid Ethical Issues
  • Establish an Effective Social Media Policy (Examples Provided)
  • Post social media policy practice/organization’s website
  • Incorporating into informed consent process
  • Separate personal social media from professional social media
  • Respect the privacy of client’s social media presence

Email and Texting – Navigating the Legal Traps

• Encrypted vs Unencrypted Email
  • The importance of encrypting emails
  • How to encrypt emails
  • Recommendations for usage
• HIPAA Compliance Concerns with Texting
• Texting & Client Expectations
• Confidentially & Security Concerns
• Potential for Confusion
• Case Studies:
  • Example #1 – Dr. Baron, email and the at-risk client
  • Example #2 — Anna and Joy: Texting issues

Navigating Distance Therapy – 6 Ethical & Legal Keys

• Technological Standards Must be Met
  • HIPAA compliance
  • Business associates agreements
• Practicing Across State Lines
  • Subject to the laws/regulations of both states
• Technological Competence and Impact on Client
• Unique Informed Consent Concerns
• Policies and Procedures
  • Ensure data protection and avoid unintended access/disclosure
• Insurance Issues
  • Client’s insurance policies – reimbursement issues
  • Professional liability insurance – Is distance therapy covered?
• Clinical example – Joyce and the distance therapy dilemma

Description:

You know that to be successful as a clinician, you may need to adapt to the technology expectations of your clients.

However, the more you integrate technology into your clinical practice, the more legal and ethical risks arise.

Electronic communication, such as social media, email, text, and distance therapy are here to stay and the unique ethical complexities are growing by the day!

In this recording, Dr. Casey helps you navigate this legal and ethical minefield.

You’ll learn how to:

• Create an action plan to avoid the ethical dangers of social media
• Avoid the aspects of email and texting that can lead to upset clients or lawsuits
• Have a successful and ethically sound distance therapy practice

Whether you’re a counselor, psychologist, social worker, or anyone in the helping professions, this program will provide an indispensable guide for how to thrive in the world of digital technology.

The future of your practice depends on it!

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